Refund policy

Return and Refund Policy

Due to the nature of ingestible supplement products, we do not accept returns once an order has shipped, except where required by applicable law.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives. If your order arrives damaged, defective, missing an item, or incorrect, please contact us through our contact form within 7 days of delivery.

Please include your order number and photos of the product, packaging, shipping box, and packing slip so we can review the issue.

If your claim is approved, we may offer a replacement, store credit, or refund to the original payment method.

Non-Returnable Items

For safety and quality reasons, ingestible supplement products cannot be returned once they have shipped.

We do not accept returns or issue refunds for taste preference, change of mind, personal results, opened products, used products, or products that have been tampered with.

Order Cancellations

Orders may only be cancelled before they are processed or shipped. Once an order has shipped, it cannot be cancelled.

Refund Timing

If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your payment provider or bank.

Shipping Issues

We are not responsible for delays caused by the shipping carrier, weather, incorrect shipping addresses entered by the customer, or packages marked delivered by the carrier.

If your package is marked delivered but not received, please check with the shipping carrier and your local delivery location.

Address Errors

Customers are responsible for entering the correct shipping address at checkout. If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible for reshipping costs.

Legal Rights

This policy does not limit any rights you may have under applicable law.